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ADOX is a small research and product development company in Buenos Aires, Argentina, with a staff of about 60. Despite its size, Gonzalo Viqueira, who is in charge of strategic planning and whose father, Javier Viqueira, started the business, says: “We are a company with social commitment and international presence, defined by our agility and by developing innovation in solutions.” For more than 20 years, ADOX has been working in Argentina to develop “a solid but dynamic industry that is at the service of people’s quality of life, betting at all times on the training of our staff and investing in innovation and technological development”.

He says that ADOX has reaffirmed its commitment to the country by opening a model plant with the highest technology for the development of new technologies, manufacturing of equipment and medical supplies, complying with the highest International Standards and thus generating new sources of work.

Viqueira is not only committed to innovation but has also been an enthusiastic promoter of the use of standards within industry. “Our work is fully comparable with International Standards,” he says. “At ADOX, we work under ISO standards and we have the endorsement of ANMAT (the National Administration of Drugs, Foods and Medical Devices), along with INTI (National Industrial Technology Institute) and ADIMRA Centros Tecnológicos (Technological Centres of the Metallurgical Industries Chamber). ADOX has the best relation between quality and price. We provide the efficient response of the technical service, training for the client in the correct use of equipment, and the low price of spare parts guarantees the highest quality at the lowest operating cost.”


For ADOX, ISO 56002 has enabled the company to use all this creativity in a way that can result in a successful project. Viqueira says: “We developed guidelines, special teams and KPIs. Those are very helpful tools because lots of great ideas and initiatives tend to become missed opportunities if the organization does not provide the structure to follow them to fruition.” He has high, and seemingly boundless, hopes for standards such as ISO 56002 on innovation management. “We would like to see innovation systems extend to more industries (even those that are not traditionally associated with innovation) and also encourage collaborative projects between companies, both public and private,” he says. “I think that using ISO 56002 as an efficient framework could help alleviate the fears some companies may have when facing joint projects.”

In a report published by the World Economic Forum in 2015, Collaborative Innovation: Transforming Business, Driving Growth, Mark Esposito, Professor of Business and Economics, Harvard University Extension School and Grenoble École de Management, says: “Anchored in solid foundations of intrapreneurship, collaborative innovation is the engine of modern, agile organizations capable of creating new capacity, which can pioneer radical new ideas while testing the limits of markets. A true best friend for growth.”

For Viqueira, managing innovation is key. In our new digital age, the nature of work is evolving and changing as rapidly as the technology and increasing the complexity of talent management. “As people get used to working on projects that are very different from their day-to-day work, we see creativity flourish along with a deeper and broader understanding of our products and users. It is a virtuous circle.”

Eriksson sums up by saying: “Whether you decide to apply innovation from an internal motivation to create business efficiency, to build a culture of creativity, to increase your chances of survival or just be inspired by the innovation management principles, get started at any pace or in any order. If you dig into the guidance provided in ISO 56002 and get going at the right levels, you will soon see that the organization creates the ability to influence the future revenue sources and, by managing your innovation, you can change your innovation direction towards where the future is brighter.”


La edición de septiembre de la revista FOCUS (International Organization for Standardization ISO) está dedicada a la innovación: sus oportunidades y desafíos.
Agradecemos a la publicación por reflejar nuestro testimonio en uno de sus artículos, siendo ADOX la primera empresa Argentina en certificar la Gestión de la Innovación a través de Normas ISO.

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